VACANZE IN FAMIGLIA POLICY

Vacanze in Famiglia offers a large range of selected accommodation in Venice and in the main Italian cities.

Apartments, B&Bs, and independent rooms stand upon the following conditions which rule any booking.
Vacanze in Famiglia is qualified either for its skilled ability of selecting accommodation and for the responsible behaviour guests have for this sort of family accommodation.

Guests are, therefore , kindly requested to leave accommodation as tidy as possible after their stay.
Smoking is not allowed in any of our properties.

PRICES:
Prices (per night or per week) include:

  • Bed & Breakfast: overnight; breakfast; cleaning; bed and bath linen.
  • Independent rooms: overnight; breakfast (where included); cleaning; bed and bath linen.
  • Apartments: overnight; bed and bath linen.
    A bond of E. 350,00 is required for all apartments payable either by cash or by cheque. It covers any eventual damage or breakage caused to the property. The security deposit will be returned on departure upon checking the apartment up.

Children between the age of 0 and 2 years do not pay.

Price increase up to 20% during Christmas, Easter, Venice Carnival, the Biennale (International modern Art Exhibition), Cinema Exhibition and any other important events.

MINIMUM STAY:
The minimum stay required for Bed and Breakfast and independent rooms is 2 nights.
The minimum stay required for Apartments is 3 nights, however in case of availability, apartments accept only 2 nights stay with a small surplus applied on the price.

CHECK IN- CHECK OUT:
Time of arrival has to be communicated.
Check in time if from 15,30 to 19,00 hours, however it can be arranged between the landlord and the guests.
For check in between the hours 9 pm and 8 am there will be an extra charge.
A copy of  ID card is requested at the check in.
The check out time is at latest at 11 am, however, whenever possible, guest can live their luggage if no other arrivals are scheduled for that day.
It is not permitted to bring any guests in the accommodation unless they have been registered, or without the owner’s permission.

Guests will be responsible for any damage caused to the property during their stay.

 

RESERVATIONS:

Requested can be made either through the website by filling the request form, and by fax or Phone.
You will receive a reply about the availability of the accommodation selected or, a list of other properties available for that period.
To confirm the reservation you will be asked for details of people staying at the accommodation, and an advance payment, as soon as Vacanze in Famiglia gets it you will be provided with the full address of the accommodation and information on how to get there.
The booking confirmation has to be printed and used as voucher at your check in.

Whenever any problem occurs to the facility beyond our control we reserve the right to provide you with an alternative accommodation with the same characteristic and price, if the new accommodation is not accepted any upgrading will be on guest’s duty.

In any case the advance payment is not refundable.

 

METHODS OF PAYMENT:

The advance payment which guarantees the reservation can be made by:

-credit card (VISA or MASTRECARD)
-bank transfer
-postal order

The remaining amount is due on arrival to the owner. Methods of payment will be specified together with the booking procedure.

CANCELLATION POLICY:
In case of cancellation there won’t be any penalty but the loss of the advance payment, if the length of the stay will be reduced there won’t be any refund.